Privacy Policy
Information Collected From Users
This website collects limited personal information from users in the course of its normal operation. Information is collected through two principal means: directly, when a user voluntarily submits information via the contact form or other interactive elements on the website; and indirectly, through automated technologies such as cookies and server logs that record technical data about each visit. The operator collects only the information necessary to respond to user enquiries and to maintain and improve the website's content and functionality.
- Full name submitted voluntarily through the website contact form when initiating an enquiry with the editorial team.
- Email address provided by the user for the purpose of receiving a written response to a submitted enquiry or correction.
- Phone number, where voluntarily provided by the user as an optional field within the contact form submission process.
- Technical data collected automatically, including IP address, browser type, operating system, referring URL, and pages visited during each session.
- Enquiry content submitted through the contact form, including the topic selected, the message body, and any attachments the user chooses to include.
No sensitive personal information — including financial account details, government-issued identification numbers, or health-related data — is requested or collected through any element of this website. Users are advised not to include such information in any communication submitted through the contact form or any other channel on this website.
How Collected Information Is Used
Personal information collected through the contact form is used solely to respond to the user's enquiry, to address factual corrections submitted by the user, or to direct the user to appropriate professional resources where the enquiry falls outside the scope of this platform. The operator does not use contact form submissions for marketing purposes, does not add user email addresses to mailing lists without explicit consent, and does not share user-submitted information with third parties for commercial purposes of any kind.
Technical data collected automatically through server logs and analytical tools is used in aggregate form to understand how content on this website is accessed, which sections attract the most visitor engagement, and where navigational or technical improvements can be made. This data is analysed at an aggregate level and is not used to identify individual users or to build individual user profiles for any commercial or analytical purpose beyond improving the website's content and performance.
Rights of Users Under Canadian Privacy Law
Users located in Canada are afforded rights under the Personal Information Protection and Electronic Documents Act and applicable provincial privacy legislation. These rights include the right to request access to personal information held by the operator, the right to request correction of inaccurate information, the right to withdraw consent to the processing of personal information, and the right to request deletion of personal information where no legal obligation to retain it exists. Users wishing to exercise any of these rights may submit a written request using the contact details provided on this website. The operator will respond within the timeframe required by applicable law.
Right of Access
Users may request confirmation of whether personal information is held and obtain a copy of that information in a readable format within a reasonable timeframe.
Right to Rectification
Users may request correction of any personal information held by the operator that is inaccurate, incomplete, or outdated at the time of the request.
Right to Erasure
Users may request deletion of personal information where retention is no longer necessary for the purpose for which it was originally collected.
Right to Portability
Users may request that personal information be provided in a structured, commonly used format suitable for transfer to another service or data controller.
Disclosure of Personal Information to Third Parties
The operator does not sell, rent, or trade personal information to third parties for any commercial purpose. Personal information may be disclosed to third-party service providers engaged to support the operation of this website — including hosting providers, analytics platforms, and email delivery services — where those providers process data solely on behalf of the operator and under contractual obligations consistent with applicable Canadian privacy law.
Personal information may also be disclosed where required by applicable law, by order of a court of competent jurisdiction, or in response to a lawful request from a regulatory or law enforcement authority. In such circumstances, the operator will disclose only the minimum information required to satisfy the legal obligation and will notify the affected user of the disclosure to the extent permitted by law. No personal information is transferred to jurisdictions outside Canada without appropriate safeguards in place consistent with Canadian privacy legislation requirements.
Security of Personal Information
The operator applies reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, access controls limiting internal access to personal information to authorised personnel only, and regular review of the security practices applied to data storage and processing systems used in connection with the operation of this website.
No method of electronic transmission or storage is entirely secure, and the operator cannot guarantee absolute security of personal information in all circumstances. Users who have reason to believe that their personal information has been compromised in connection with their use of this website are encouraged to contact the operator promptly using the details provided on the contact page so that appropriate steps can be taken without delay.
Contact the Operator Regarding This Policy
Address: 2001 Boulevard Robert-Bourassa, Montreal, QC H3A 2A6, Canada
Phone: +1-587-746-1809
Email: content@rystiamartaelnoestua.sbs